Privacy Policy

Information on the collection, processing, and use of your personal data when using our creative learning programs and workshops.

1. Controller and Contact

The controller within the meaning of the General Data Protection Regulation (GDPR) is KreativKinder gGmbH, Imke-Stadler-Platz 5, represented by the managing director Murat Bittner-Popp. If you have any questions about data protection or wish to exercise your rights, you can reach us by telephone at +49 6664 7096671 or by email at info@craftmakeskids.com.

2. Collection and Processing of Personal Data

We collect personal data that you voluntarily provide to us when registering for our workshops, via the contact form, or when registering on our website. This includes, in particular, your name, email address, telephone number, and your child's data (name, age). Processing is carried out on the basis of Art. 6 (1) lit. a GDPR (consent) and Art. 6 (1) lit. b GDPR (contract fulfillment).

2.1 Automatically Collected Data

When you visit our website, technical data such as your IP address, browser type, operating system, and the pages visited are automatically collected. This data serves the security and optimization of our offer and will be deleted after a maximum of 7 days, unless there is a legal retention obligation.

3. Purposes of Data Processing

Your data will be processed exclusively for the following purposes:

  • Carrying out and processing the booked workshops and creative learning programs
  • Communication with you within the framework of the contractual relationship (e.g., confirmations, changes, invoices)
  • Improving our offer through anonymized evaluations
  • Fulfilling legal retention obligations (e.g., tax regulations)

Processing for other purposes, in particular for advertising or market research, will only take place with your express consent.

4. Cookies and Tracking

Our website uses cookies to facilitate use and enable statistical evaluations. The legal basis is Art. 6 (1) lit. a GDPR (consent). You can revoke your consent at any time with effect for the future. The following cookies are used:

  • Technically necessary cookies (session cookies) – without these, the operation of the website is not possible
  • Analysis cookies (e.g., Google Analytics) – for the anonymous collection of usage statistics

You can deactivate or restrict the storage of cookies in your browser settings. Already stored cookies can be deleted at any time.

5. Disclosure of Data to Third Parties

Your personal data will only be disclosed to third parties if this is necessary for contract fulfillment (e.g., payment service providers, shipping service providers) or if you have given your express consent. We do not pass on data for advertising purposes. Recipients in third countries (outside the EU/EEA) will only be used if an adequate level of data protection is guaranteed in accordance with Art. 44 ff. GDPR (e.g., through standard contractual clauses).

6. Your Rights

You have the right at any time to:

  • Obtain information about the personal data processed by us (Art. 15 GDPR)
  • Request the rectification of inaccurate data (Art. 16 GDPR)
  • Request the deletion of your data, provided no legal retention obligations conflict (Art. 17 GDPR)
  • Request the restriction of processing (Art. 18 GDPR)
  • Object to the processing (Art. 21 GDPR)
  • Receive your data in a machine-readable format (data portability, Art. 20 GDPR)
  • Revoke your consent at any time, without affecting the lawfulness of processing carried out prior to the revocation

To exercise your rights, please contact info@craftmakeskids.com or by telephone at +49 6664 7096671. You also have the right to lodge a complaint with the competent data protection supervisory authority.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, and misuse. These include encryption of data transmission (SSL/TLS), regular security checks, and access restrictions.

8. Storage Duration

We store your personal data only as long as it is necessary to fulfill the contractual or legal purposes. Once the purpose ceases to apply, the data will be deleted, unless legal retention obligations (e.g., under tax law: 10 years) conflict with this.

9. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy as necessary to adjust it to changed legal or technical circumstances. The current version can always be found on this page. Status: October 15, 2023.

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